Privacy Policy

At Patisserie Irene, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

We may collect and process the following information:

Personal details – such as your name, email address, phone number

Order information – including delivery address, order details, and payment confirmation

Communication data – messages or enquiries you send us

Website usage data – such as cookies, IP address, and browsing behaviour

2. How We Use Your Information

We use your information to:

Process and fulfil your orders

Communicate with you about your order or enquiries

Improve our website and services

Send updates or marketing (only if you have opted in)

3. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

Payment providers (to process transactions securely)

Delivery services (if applicable)

Website hosting or analytics providers

All third parties are required to respect your data and keep it secure.

4. Data Storage & Security

We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only kept for as long as necessary.

5. Cookies

Our website may use cookies to:

Improve your browsing experience

Analyse website traffic

Remember your preferences

You can control or disable cookies through your browser settings.

6. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Withdraw consent at any time

To exercise these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: [Insert your email]

Business name: Patisserie Irene

Location: Colchester, UK

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.